Privacy policy
About our privacy policy
DSM Trotting
BVBA cares a lot about your privacy. We therefore only process data that we
need for (improving) our services and handle the information we have collected
about you and your use of our services with care. We never make your data
available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided
by DSM Trotting BVBA. The effective date for the validity of these conditions
is 05/07/2019, with the publication of a new version the validity of all
previous versions expires. This privacy policy describes what information about
you is collected by us, what this information is used for and with whom and
under what conditions it may be shared with third parties. We also explain to
you how we store your data and how we protect your data against misuse and what
rights you have with regard to the personal data you provide us.
If you have any questions about our privacy policy, please contact our contact
person for privacy issues, you will find the contact details at the end of our
privacy policy.
About the data processing
Below you can read how we process your data, where we store it or have
it stored, and which security techniques we use and for whom the data is
transparent.
Our web store has been developed with software from Odoo. Personal data that
you use for the benefit of our services to us are shared with this party. Odoo
has access to your data to offer us (technical) support, they will never use
your data for any other purpose. Odoo is obliged on the basis of the agreement
that we have concluded with them to take appropriate security measures. These
security measures consist of the application of SSL encryption and a strong
password policy. Odoo uses cookies to collect technical information regarding
your use of the software, no personal data is collected and / or stored.
Odoo reserves the right to share collected data within its own group to further
improve services.
We purchase web hosting and e-mail services from Odoo. Odoo processed personal
data on our behalf and does not use your data for your own purposes. This party
can collect metadata about the use of the services. These are not personal
data. Odoo has taken appropriate technical and organizational measures to prevent
the loss and unauthorized use of your personal data. Odoo is obliged to
maintain confidentiality on the basis of the agreement.
We use the services of Office365 for our regular business e-mail traffic. This
party has taken appropriate technical and organizational measures to prevent
misuse, loss and corruption of your and our data as much as possible. Office365
has no access to our mailbox and we treat all our e-mail traffic
confidentially.
We use the MultiSafepay platform to handle (part of) the payments in our web
store.MultiSafepay processes your name, address and place of residence
information and your payment details such as your bank account or credit card
number. MultiSafepay has taken appropriate technical and organizational
measures to protect your personal data. MultiSafepay reserves the right to use
your data to further improve the service and to share (anonymous) data with
third parties in that context. All the aforementioned guarantees with regard to
the protection of your personal data also apply to the parts of MultiSafepay's
services for which they engage third parties. MultiSafepay does not store your
data any longer than is permitted by law.
If you place an order with us, it is our job to have your package delivered to
you. We make use of the services of BPost ,DHL or DPD for carrying out the
deliveries.It is therefore necessary that we share your name, address and city
details with BPost,DHL or DPD. BPost, DHL or DPD only uses this data for the
performance of the agreement. In the event that BPost, DHL or DPD engages
subcontractors, BPost,DHL or DPD will also make your data available to these
parties.
We use the services of to keep track of our administration and accounting Odoo.
We share your name, address and place of residence details and details
regarding your order. This data is used for administering sales invoices. Your
personal data is sent and stored protected. Odoo is required to maintain
confidentiality and will treat your data confidentially. Odoo does not use your
personal data for purposes other than those described above.
Purpose of data processing
We use your data solely for the purpose of our services. This means that the
purpose of the processing is always directly related to the assignment that you
provide. We do not use your data for (targeted) marketing. If you share data
with us and we use this data to contact you at a later date - unlike at your
request - we will ask you for explicit permission. Your data will not be shared
with third parties, other than to meet accounting and other administrative
obligations.
These third parties are all held to confidentiality on the basis of the
agreement between them and us or an oath or legal obligation.
Data that is automatically collected by our website is processed with the aim
of further improving our services. This data (for example your IP address, web
browser and operating system) is not personal data.
In appropriate cases, DSM Trotting BVBA may be held, by virtue of a legal
obligation, to share your data in connection with fiscal or criminal
investigations by the government. In such a case we are forced to share your
data, but we will oppose this within the possibilities that the law offers us.
We keep your data for as long as you are a client of ours. This means that we
keep your customer profile until you indicates that you no longer wish to use
our services. If you indicate this to us, we will also regard this as a forget
request. Based on applicable administrative obligations, we must keep invoices
with your (personal) data, so we will keep this data for as long as the
applicable period runs. However, employees no longer have access to your client
profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Dutch and European legislation you have certain
rights as a data subject with regard to the personal data processed by or on
behalf of us. We explain below what these rights are and how you can invoke
these rights. In principle, in order to prevent abuse, we will only send copies
and copies of your data to your e-mail address already known to us. In the
event that you wish to receive the data at a different e-mail address or, for
example, by post, we will ask you to identify yourself. We keep records of
settled requests, in the case of a forget request we administer anonymized
data. You will receive all copies and copies of data in the machine-readable
data format that we use within our systems. You have the right to submit a
complaint to the Dutch Data Protection Authority at any time if you suspect
that we are using your personal data in the wrong way.
You always have the right to process the data that we (or have it processed)
that relate to your person or traceable to that end. You can make a request to
that effect to our contact person for privacy matters. You will receive a
response to your request within 30 days. If your request is granted, we will
send you a copy of all data with an overview of the processors who have this
data at the e-mail address known to us, stating the category under which we
have stored this data.
You always have the right to process the data that we (or have it processed)
that relate to your person or be traceable to that end. You can make a request
to that effect to our contact person for privacy matters. You will receive a
response to your request within 30 days. If your request is granted, we will
send you a confirmation at the e-mail address known to us that the information
has been changed.
You always have the right to limit the data that we (have) process that relate
to or can be traced to your person. You can make a request to that effect to
our contact person for privacy matters. You will receive a response to your
request within 30 days. If your request is granted, we will send you a
confirmation at the e-mail address known to us that the information until you
remove the restriction will no longer be processed.
You always have the right to process the data that we (or have it processed)
that relate to your person or be traceable to that effect, to have it carried
out by another party. You can make a request to that effect to our contact
person for privacy matters. You will receive a response to your request within
30 days. If your request is granted, we will send you copies or copies of all
data about you that we have processed or that have been processed on our behalf
by other processors or third parties at the e-mail address known to us. In all
likelihood, in such a case, we can no longer continue to provide services,
because the secure linking of data files can then no longer be guaranteed.
In appropriate cases, you have the right to object to the processing of your
personal data by or on behalf of DSM Trotting BVBA. If you object, we will
immediately cease the data processing pending the handling of your objection.
If your objection is justified, we will provide you with copies and / or copies
of data that we process or have processed, and then permanently cease
processing. You also have the right not to be subject to automated individual
decision-making or profiling. We do not process your data in such a way that
this right applies. If you believe that this is the case, please contact our
contact person for privacy matters.
Cookies from the American company Google are placed via our website as part of
the "Analytics" service. We use this service to keep track of and get
reports on how visitors use the website. This processor may be required to
provide access to this data on the basis of applicable laws and regulations. We
have not allowed Google to use the analytics information obtained for other
Google services.
In the event that third party software solutions use cookies, this is stated in
this privacy declaration.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However,
you will always find the most recent version on this page. If the new privacy
policy has consequences for the way in which we process already collected data
with regard to you, we will inform you of this by e-mail.
DSM Trotting BVBA
Gentseweg 232
B-8792 Desselgem
Belgium
T (0032) 475 70 51 51
E : Marc@dsmtrotting.com
Marc De Soete
Hieronder kan u lezen op welke wijze wij uw gegevens verwerken, waar wij deze (laten) opslaan, welke beveiligingstechnieken wij gebruiken en voor wie de gegevens inzichtelijk zijn.
Webwinkelsoftware
Onze webwinkel is ontwikkeld met software van Odoo. Persoonsgegevens die u ten behoeve
van onze dienstverlening aan ons beschikbaar stelt, worden met deze partij
gedeeld. Odoo heeft toegang tot uw gegevens om ons (technische)
ondersteuning te bieden, zij zullen uw gegevens nooit gebruiken voor een ander
doel. Odoo is op basis van de overeenkomst die wij met hen hebben gesloten
verplicht om passende beveiligingsmaatregelen te nemen. Deze
beveiligingsmaatregelen bestaan uit de toepassing van SSL-encryptie en een
sterk wachtwoordbeleid. Odoo maakt gebruik van cookies om technische
informatie te verzamelen met betrekking tot uw gebruik van de software, er
worden geen persoonsgegevens verzameld en/of opgeslagen.
Odoo behoudt zich het recht voor om verzamelde gegevens binnen het eigen
concern te delen om de dienstverlening verder te verbeteren.
Automatisch verzamelde gegevens
Gegevens die automatisch worden verzameld door onze website worden verwerkt met
het doel onze dienstverlening verder te verbeteren. Deze gegevens (bijvoorbeeld
uw IP-adres, webbrowser en besturingssysteem) zijn geen persoonsgegevens.
Uw rechten
Cookies
Cookies van derde partijen
In het geval dat softwareoplossingen van derde partijen gebruik maken van
cookies is dit vermeld in deze privacyverklaring.
Wijzigingen in het privacybeleid
Wij behouden te allen tijde het recht ons privacybeleid te wijzigen. Op deze pagina vindt u echter altijd de meest recente versie. Als het nieuwe privacybeleid gevolgen heeft voor de wijze waarop wij reeds verzamelde gegevens met betrekking tot u verwerken, dan brengen wij u daarvan per e-mail op de hoogte.